Charlotte County Property Appraiser - Paul L. Polk, CFA, AAS
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Website Accessibility Statement

Updated September 1, 2019

We want everyone who visits the Charlotte County Property Appraiser (“Appraiser”) website to feel welcome and find the experience rewarding, going above and beyond the recommendations stated in Section 508 of the Rehabilitation Act 1998.

Charlotte County Property Appraiser is committed to ensuring that all visitors and residents, including visitors and residents with disabilities, can access and use all of our programs, services, and activities. We recognize that many visitors and residents are increasingly using our website to access information about what we offer, and to take advantage of the website to obtain services.

We also recognize that users of the website who have disabilities may use the website with the assistance of technology including screen readers and other auxiliary aids and services. As outlined below, we want to provide users of our website with information about what we offer, ways to inform us of any difficulties encountered, alternative ways we can offer the services, the time frame for doing so and who to contact.

To help us make the Appraiser website a positive place for everyone, we've been referring to the Web Content Accessibility Guidelines (WCAG) 2.1. These guidelines explain how to make web content more accessible for people with disabilities, more compatible with assistive technology, and more user friendly for everyone.

The guidelines have three levels of accessibility (A, AA and AAA). We’ve chosen Level AA as the target for the Appraiser website. To meet this goal, we've hired the certified professionals at ilumino, llc to help us achieve our goal of WCAG 2.1 Level AA accessibility through the training of our web team and content managers. During the 3-day workshop, testing was conducted on a Windows computer using NVDA.

We are aware that there are some content on our website, which is provided by 3rd party vendors, that may not be accessible or usable by everyone equally. We have contacted those providers and requested that they correct any code that does not comply with the WCAG 2.1 Level AA guidelines and we will update those areas as soon as possible. Excluded areas include the following:

  • Crystal Reports PDF files
  • Network Solutions security badge
  • GIS Map files
  • ASP Grid (being phased out) in the Tangible Personal Property (TPP) application

Our website offers a wide range of information and services, and we recognize that for users with disabilities, some material on our site may pose challenges. We are interested in hearing from users with disabilities, we want to know about your experiences, and want to address the challenges you identify.

What To Do If You Encounter A Problem Using Our Website:

Web accessibility concerns, or any other accessibility concerns, should be brought to the attention of our ADA Coordinator. We will respond within five (5) business days.

  • Email: CCPAADA@charlottecountyfl.gov
  • Direct Phone Number: 941-743-1470
  • Mail to: Attn: ADA Coordinator, Charlotte County Property Appraiser,
    18500 Murdock Circle, Port Charlotte FL 33948
  • Please provide the following information:
    • Your name:
    • Your phone number:
    • Your email address:
    • The date and time you encountered a problem using our website:
    • The web page/web address on which the problem occurred:
    • What occurred/what were you unable to do:
    • Any error messages you received:

We will monitor the website regularly to maintain our ongoing commitment to delivering a site that is accessible to the largest possible audience. If you have any concerns about the usability of our site or find a feature that is inaccessible, please contact us using the information below. We will make every reasonable effort to accommodate requests.

We strive to ensure that our website will comply with WCAG 2.1 AA but recognize that alternatives to using the website should be available if a user with a disability encounters a problem using our website. Should you encounter such a problem, we urge you to contact our ADA Coordinator, who will provide an alternative way to quickly obtain the information you are seeking to obtain through the website. In addition, should you wish to file an ADA Grievance to alert us to any problems you may be experiencing, you may also file an ADA Grievance with us.

Ongoing Website Accessibility Efforts:

We are in the process of working to assess our website’s accessibility, and will be undertaking efforts to identify and address areas needing improvement. We will be establishing a schedule for enhancing accessible features of the website, and welcome your comments and insights. Please contact our ADA Coordinator at CCPAADA@charlottecountyfl.gov or 941-743-1470.

For Users with Vision Loss - Policy and Time Frame for Responses to Requests for Accommodations:

Requests for printed material in alternative formats: Requests should be made to the ADA Coordinator no later than five (5) days before they are needed.

We welcome you to our website and we look forward to assisting you with any concerns.